Frequently Asked Questions

Most users complete their first resume in under 10 minutes. Our AI does the heavy lifting by generating content and suggestions, so you just need to review and customize. Traditional resume writing can take hours—we cut that down to minutes.

Not at all! Our templates are professionally designed, and the AI handles all the formatting. You just focus on your content, and we make it look polished and professional automatically.

Our AI is trained on thousands of successful resumes and understands what ATS systems look for. We use clean formatting, proper heading structures, optimized keywords, and standard fonts to ensure your resume gets parsed correctly by any ATS.

Yes! With our Pro plan, you can create unlimited resumes. This allows you to tailor each resume to specific job descriptions, increasing your chances of landing interviews.

Yes! Our Pro plan includes AI-powered cover letter generation. The AI creates personalized cover letters tailored to specific job descriptions, matching the tone and style of your resume.

You can upload your existing resume in PDF or Word format, and our AI will parse the content and import it into our builder. From there, you can enhance and optimize it with our tools.

We offer a free plan that lets you create one resume with basic features. This way, you can experience our AI-powered builder before committing to a paid plan. No credit card required to get started.

Yes, you can cancel your subscription at any time with no questions asked. If you cancel, you'll retain access to your plan features until the end of your billing period. All your resumes remain accessible even after cancellation.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe.

Yes, we offer a 14-day money-back guarantee. If you're not satisfied with our service within the first 14 days of your subscription, contact us for a full refund.

Absolutely. We use bank-level encryption to protect your data. Your personal information is never shared with third parties, and you can delete your account and all associated data at any time. We are fully GDPR and CCPA compliant.

Only you can see your resumes unless you choose to share them. We never share your resume content or personal information with employers or third parties without your explicit consent.

Your data is stored as long as you have an active account. If you delete your account, all your personal data and resumes are permanently deleted within 30 days. You can also manually delete individual resumes at any time.

Yes! You can download your resume in PDF, Word (.docx), and plain text formats. All formats are optimized to maintain proper formatting and pass through Applicant Tracking Systems (ATS).

PDF is generally the best choice as it preserves formatting across all devices. However, some employers specifically request Word documents. Our downloads are optimized for both formats.

Yes! You can print directly from the preview screen, or download a PDF and print from there. Our resumes are designed to look great both on screen and in print.

Click 'Forgot Password' on the login page, enter your email address, and we'll send you a secure link to reset your password. The link expires after 24 hours for security.

Yes, you can change your email address in your account settings. You'll need to verify the new email address before the change takes effect.

You can reach our support team through the Help Center in your dashboard, by emailing support@resumeproai.com, or through the contact form on our website. We typically respond within 48 hours.