Privacy Policy | ResumePro

1. Introduction

ResumePro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name, email address, and contact information
Resume content including work history, education, and skills
Payment information (processed securely through our payment provider)
Account preferences and settings

Automatically Collected Information

When you use our Service, we automatically collect:

Device information (browser type, operating system)
Usage data (pages visited, features used, time spent)
IP address and general location
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process your resume and generate AI-powered suggestions
Process payments and manage subscriptions
Send transactional emails and service updates
Respond to your inquiries and provide customer support
Analyze usage patterns to enhance user experience

4. AI and Data Processing

Our AI features process your resume content to provide writing suggestions, ATS optimization, and other enhancements. This processing is done solely to provide the Service and improve your documents. We do not use your personal resume content to train our AI models without your explicit consent.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our Service
Payment processors for transaction handling
Legal authorities when required by law
Business partners in the event of a merger or acquisition

6. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication measures
Secure cloud infrastructure

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You can request deletion of your data at any time through your account settings or by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete data
Delete your personal information
Export your data in a portable format
Opt out of marketing communications

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@resumepro.io
Address: 123 Career Street, San Francisco, CA 94102