Business Analyst Intern Resume Example

Analyze customer usage data for 15,000+ users to identify trends and patterns, resulting in 3 key product improvement recommendations adopted by the development teamCreate interactive dashboards in Tableau to track KPIs including customer retention (improved by 12%) and product adoption rates, presented weekly to senior managementCollaborate with cross-functional teams to gather business requirements for new feature implementations, documenting 25+ user stories and acceptance criteriaConduct competitive analysis and market research on 8 industry competitors, delivering comprehensive reports that informed strategic planning initiativesStreamline data collection processes by automating Excel reports using macros, reducing manual reporting time by 40%

Analyzed student employment data for 2,500+ students using SQL and Excel to identify career outcome trends and inform program improvementsDeveloped PowerPoint presentations and data visualizations for quarterly stakeholder meetings, effectively communicating insights to university leadershipAssisted in conducting surveys and focus groups with 200+ students, synthesizing qualitative and quantitative feedback into actionable recommendationsMaintained and updated career outcomes database, ensuring 98% data accuracy through systematic quality control processes

Tracked inventory levels and sales trends for 500+ SKUs, identifying slow-moving items and recommending markdowns that increased turnover by 18%Created weekly sales reports analyzing transaction data and customer purchasing patterns to optimize product placement and promotionsCollaborated with management to implement new POS system, training 12 team members and improving checkout efficiency by 25%Provided exceptional customer service while achieving 115% of individual sales targets for 6 consecutive months