Learning and Development Manager Resume Example

Lead L&D strategy for 450+ employees across 4 departments, managing annual training budget of $380K and achieving 94% program satisfaction ratingDesigned and launched comprehensive leadership development program for 35 mid-level managers, resulting in 40% increase in internal promotions and 22% improvement in team engagement scoresImplemented new LMS (Cornerstone OnDemand) and migrated 200+ courses, reducing administrative time by 30% and increasing course completion rates by 45%Developed data-driven training needs assessments using surveys, performance metrics, and stakeholder interviews to identify skill gaps and create targeted learning interventionsPartnered with C-suite executives to design change management training during company merger, successfully onboarding 150 new employees within 90 daysEstablished mentorship program connecting 60+ employees, resulting in 28% improvement in employee retention and 85% participant satisfaction

Designed and facilitated 50+ instructor-led training sessions on leadership, communication, diversity & inclusion, and technical skills for clients across healthcare, finance, and technology sectorsRevamped onboarding program using ADDIE model, reducing new hire time-to-productivity from 12 weeks to 8 weeks and increasing 90-day retention by 32%Created blended learning solutions combining e-learning, virtual instructor-led training (VILT), and microlearning modules, reaching 800+ learnersConducted post-training evaluations using Kirkpatrick model, analyzing Level 1-3 data to measure training effectiveness and ROI, presenting findings to senior leadershipCollaborated with subject matter experts to develop 25+ e-learning courses using Articulate 360, resulting in 15,000+ course completions

Coordinated training logistics for 200+ employees including scheduling, venue management, materials preparation, and LMS administrationAssisted in developing compliance training programs achieving 98% completion rate and ensuring regulatory requirements were metManaged training calendar and registration system, processing 500+ training requests quarterly with 95% on-time deliverySupported senior L&D team in facilitating new hire orientation sessions for 15-20 employees monthlyTracked training metrics and generated monthly reports on attendance, completion rates, and training costs for department leadership